Knowledgebase
Office of Technology Resources > OTR Help Desk > Knowledgebase

Search help:


PDFs won't display in Chrome

Solution

Chrome supplies its own PDF Viewer called Chrome PDF Viewer.  Occasionally this plugin, that comes standard and enabled by Chrome, cannot handle some PDFs (particularly fill-in forms).  To remedy the problem one must disable Chrome's default plugin and turn on Adobe's plugin instead.

This method assumes the most recent Adobe Reader is already installed on your computer.

  1. Type "chrome://plugins" into Chrome's top address bar
  2. Disable "Chrome PDF Viewer". 
  3. Enable "Adobe Reader". 
  4. Go back to the page that had the PDF and click it again.
  5. PDF should display.

If you continue to have issues you may want to try a different browser.  If you still continue to have issues please contact the Help Desk.

 
Was this article helpful? yes / no
Article details
Article ID: 15
Category: Website/Applications
Date added: 2013-10-14 07:45:02
Views: 771
Rating (Votes): Article rated 3.1/5.0 (28)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid